Case Study
Explore & discover how we provided a solution to an e-commerce exporter that supercharged their sales and savings. The transition resulted in cost savings and increased sales for the customer, showcasing the benefits of sea transport in a highly competitive market.
The Customer:
Our customer is based in India and is a renowned manufacturer, supplier, and exporter of a wide range of products across the country. They also required import services from China and warehousing facilities in the USA to support their operations. Their requirement is to import 2-3 containers of goods monthly, with each container weighing 19.50 MT from China to the USA utilizing air shipments for its expedited shipping and streamlined efficiency, which they consider the optimal choice.
The Challenge:
The main challenge faced by DahNAY Logistics was convincing the customer to switch from air to sea shipments. The customer was concerned about the longer transit time associated with sea transport (25 to 30 days), compared to the shorter duration of air transport (4 to 5 days).
The Solution:
DahNAY Logistics devised a comprehensive solution to address the customer’s concerns and highlight the benefits of sea transport:
Cost-saving Analysis:
Demonstrated how shipping via sea could significantly reduce logistics costs for the customer, compared to air transport.
Increased Sales Potential:
By leveraging the cost savings from sea transport, we showcased how they could offer more competitive pricing, leading to increased sales volume and a stronger market presence.
Transit Time Optimization:
Worked closely with the customer to optimize their production and inventory management to accommodate the longer transit time. This ensured a seamless flow of goods and minimized any disruptions caused by extended delivery times.
The Result:
On-Time Delivery:
Achieved a high rate of on-time deliveries, ensuring customer satisfaction and reliability.
Business Growth:
The successful transition to sea shipments resulted in an ongoing partnership between DahNAY Logistics and ShreeMahaveer & Group Company. The customer expanded their engagement by utilizing DahNAY Logistics’ import services, showcasing their confidence and satisfaction.
Increased Sales:
The cost savings from utilizing sea transport allowed the customer to offer competitive pricing, resulting in increased sales.
Through a comprehensive solution that highlighted the benefits of sea transport, ensuring timely deliveries, and delivering exceptional customer service, DahNAY Logistics effectively addressed the challenge of converting the customer from air to sea shipments, establishing a solid partnership and contributing to the customer’s growth.
